okabet Privacy Policy

1. Introduction

okabet ("okabet", "we", "our", or "the Company") is committed to protecting the personal data of every Filipino player who uses our platform at okabet.club. This Privacy Policy ("Policy") is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA") of the Philippines, and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission ("NPC").

This Policy describes how okabet collects, uses, stores, shares, and protects your personal data when you access our website, create an account, make deposits and withdrawals, place bets, or contact our customer support team. By registering an account with okabet or continuing to use our Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read together with the okabet Terms & Conditions and Responsible Gaming Policy, both of which are accessible on the okabet Platform and incorporated herein by reference.

2. Personal Data We Collect

okabet collects several categories of personal data. The specific data we collect depends on how you interact with our Platform:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued Philippine ID);
• Date of birth (for mandatory age verification — you must be 21 or older);
• Gender;
• Nationality and country of residence;
• Complete residential address (including barangay, city/municipality, province);
• Philippine mobile number (for OTP verification and communications);
• Email address.

2.2 Identity Verification (KYC) Data

• Copy or photograph of a valid Philippine government-issued ID (e.g., PhilSys National ID, UMID, Driver's License, Passport, Voter's ID, SSS ID, PRC ID);
• Selfie photograph for facial comparison against ID document;
• Additional supporting documents requested during enhanced due diligence.

2.3 Financial Data

• GCash account number or Maya (PayMaya) account number linked to your okabet account;
• Bank account details (BPI, BDO, Metrobank, UnionBank) where used for deposits or withdrawals;
• Cryptocurrency wallet addresses where applicable (USDT, USDC);
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used.

2.4 Gaming & Betting Activity Data

• Game session records including games played, wager amounts, wins, losses, and session duration;
• Sports betting history and open bets;
• Bonus and promotion usage history;
• Self-imposed limit settings and responsible gaming tool activations.

2.5 Technical & Device Data

• IP address and approximate geographic location derived therefrom;
• Device type, model, and operating system;
• Browser type and version;
• Unique device identifiers;
• Login timestamps and session durations.

2.6 Communications Data

• Records of live chat, email, and telephone interactions with okabet customer support;
• Feedback, surveys, and complaint submissions.

3. How We Collect Your Data

okabet collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a financial transaction, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies as you navigate the Platform;
• Third-party verification providers — identity verification and anti-fraud service providers who assist with KYC processing;
• Payment processors — GCash, Maya, and banking partners who share transaction confirmation data with okabet;
• PAGCOR and regulatory bodies — in limited circumstances where regulatory information sharing is required by law.

4. How We Use Your Personal Data

okabet uses the personal data we collect for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain your okabet player profile;
• Age and identity verification — to comply with PAGCOR's mandatory requirement that all players be at least 21 years of age;
• Financial transaction processing — to process deposits, withdrawals, and related financial transactions through GCash, Maya, banks, and cryptocurrency channels;
• Anti-Money Laundering (AML) compliance — to fulfil our obligations under the Philippine Anti-Money Laundering Act (RA 9160) and PAGCOR AML directives, including transaction monitoring and suspicious transaction reporting to the AMLC;
• Platform operation and security — to detect, prevent, and investigate fraud, cheating, multi-accounting, and unauthorized access;
• Customer support — to respond to your inquiries, complaints, and support requests;
• Regulatory compliance — to fulfil reporting obligations to PAGCOR and other competent Philippine authorities;
• Responsible gaming — to monitor betting patterns for potential problem gambling indicators and to enforce self-exclusion and limit settings;
• Marketing communications — to send promotional offers, bonuses, and platform updates, where you have provided consent or where permitted under applicable law. You may opt out at any time;
• Platform improvement — to analyse usage patterns, improve game selection, and enhance the overall Filipino player experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, okabet processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the okabet Terms & Conditions, including account management, game provision, and payment processing;
• Legal obligation — processing required to comply with PAGCOR licensing requirements, AML regulations, NPC data protection obligations, and other applicable Philippine laws;
• Legitimate interests — fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights;
• Consent — for optional marketing communications and the use of non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

okabet does not sell your personal data to third parties. We share personal data only in the following circumstances:

• Service providers and processors — KYC verification providers, payment processors (GCash, Maya, BPI, BDO), IT infrastructure providers, and customer support platform providers, each bound by data processing agreements consistent with this Policy;
• PAGCOR — as required by our operating license, including player registration data, transaction records, and suspicious activity reports;
• Anti-Money Laundering Council (AMLC) — covered transaction and suspicious transaction reports as mandated by RA 9160;
• Law enforcement and courts — in response to a valid court order, subpoena, or lawful request from Philippine law enforcement authorities;
• Responsible gaming authorities — where required to enforce self-exclusion registers maintained under PAGCOR's responsible gaming framework;
• Business transfers — in the event of a merger, acquisition, or sale of all or substantially all of okabet's assets, personal data may be transferred as part of the transaction, subject to equivalent privacy protections.

7. Cookies & Tracking Technologies

The okabet Platform uses cookies and similar tracking technologies to improve your experience and to support Platform functionality. Cookies used by okabet fall into the following categories:

• Strictly necessary cookies — required for the Platform to function, including session authentication and security tokens. These cannot be disabled;
• Functional cookies — remember your preferences such as language settings and game lobby layout;
• Analytics cookies — help us understand how players use the Platform so we can improve it. Data collected is aggregated and does not identify you individually;
• Marketing cookies — used to serve relevant promotional content. These are only activated with your consent.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the okabet Platform.

8. Data Retention

okabet retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and KYC records — retained for a minimum of five (5) years following account closure, as required by PAGCOR and AML regulations;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with the AMLA;
• Gaming activity records — retained for three (3) years from the date of each session;
• Customer support records — retained for two (2) years from the date of each interaction;
• Marketing consent records — retained for the duration of your account plus two (2) years.

Upon expiry of the applicable retention period, okabet will securely delete or anonymize your personal data.

9. Data Security

okabet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okabet Platform;
• Encryption of sensitive data at rest in our databases;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the Platform;
• Multi-factor authentication for administrative system access;
• Comprehensive data breach response procedures, including NPC notification as required under the Data Privacy Act.

While okabet employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for accessing okabet through secure, trusted network connections.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okabet:

• Right to be informed — to know that okabet is processing your personal data and to receive clear information about how it is used;
• Right of access — to request a copy of the personal data we hold about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data where processing is no longer necessary, subject to our legal retention obligations;
• Right to object — to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability — to receive your personal data in a structured, machine-readable format where technically feasible;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, contact our Data Protection Officer at the email address listed in Section 14. okabet will respond to all verified rights requests within thirty (30) calendar days.

11. Children's Privacy

The okabet Platform is strictly intended for persons aged 21 years and above in accordance with PAGCOR regulations. okabet does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data of a minor has been collected, we will immediately close the associated account and delete all related data. If you believe a minor has registered on okabet, please contact our support team immediately.

12. International Data Transfers

Some of okabet's service providers — particularly game software providers and cloud infrastructure partners — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, okabet ensures that such transfers are subject to appropriate safeguards consistent with the Data Privacy Act of 2012, including contractual clauses that impose equivalent data protection obligations on the recipient. okabet does not transfer personal data to countries that do not provide an adequate level of protection for personal data without first implementing appropriate safeguards.

13. Changes to This Policy

okabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the mobile number or email address on file at least fourteen (14) days before the changes take effect. The updated Policy will always be accessible at okabet.club/privacy-policy. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact & Data Protection Officer

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a potential data privacy concern, please contact the okabet Data Protection Officer:

Data Protection Officer, okabet
Email: [email protected]
(Plain text only — not a clickable link. Please reference "Privacy / DPO" in your message subject.)

okabet is registered with the National Privacy Commission (NPC) of the Philippines as required under NPC Circular 17-01. Complaints unresolved by our DPO may be escalated to the NPC through official NPC channels.